RECEIVING PUBLIC SERVICES THROUGH MOBILE APPLICATIONS IN THE REPUBLIC OF KAZAKHSTAN

This article examines the interaction of citizens with government agencies when they receive public services through mobile applications. A comparative analysis of existing mobile applications for the availability of necessary functions for service recipients is carried out. The authors' position on the existing problems in obtaining public services independently is presented and ways to popularize the use of mobile applications among the population are proposed.

1. Lopatova N.G. Mezhdunarodnyj opyt formirovaniya cifrovogo pravitel'stva // Nauka i innovacii. 2019. № 5. S. 24–28. 10.29235/1818-9857-2019-5-24-28

2. Gosudarstvennaya programma «Cifrovoj Kazahstan» (ssylka: https://adilet.zan.kz/rus/docs/P1700000827)

3. Vystuplenie ministra CRIAP RK Musina B.B. na «Pravitel'stvennom chase» v Mazhilise Parlamenta RK (ssylka: https://www.gov.kz/memleket/entities/mdai/press/news/details/274182?lang=ru)

4. yoMobil'noe prilozhenie eGov mobile (ssylka: https://egov.kz/cms/ru/information/mobile/mobile_application)

5. Bagdat Musin: Nuzhna «general'naya uborka» IT-sistem (ssylka: https://kapital.kz/tehnology/90879/bagdat-musin-nuzhna-general-naya-uborka-it-sistem.html

6. Mihail Lomtadze: Kaspi.kz – sdelano v Kazahstane! (ssylka: https://forbes.kz//finances/finance/mihail_lomtadze_kaspikz_sdelano_v_kazahstane/

7. CONy mozhno posetit' tol'ko po predvaritel'noj broni (ssylka: https://gov4c.kz/ru/press-center/news/18429/)

8. Mihail Lomtadze prezentoval Glave gosudarstva innovacionnye servisy, sozdannye v sotrudnichestve s gosorganami (ssylka: https://newtimes.kz/obshchestvo/139000-glava-kaspi-prezentoval-tokaevu-innovatsionnye-servisy-sozdannye-v-sotrudnichestve-s-gosorganami

9. Kazahstancy mogut poluchit' gosuslugi v mobil'nom prilozhenii «CON» (ssylka: https://gov4c.kz/ru/press-center/news/334094/)

10. Bolee milliona kazahstancev pol'zuyutsya «CONom v karmane» (ssylka: https://zhaikpress.kz/ru/news/bolee-milliona-kazaxstancev-polzuyutsya-conom-v-karmane/

11. Reestr gosudarstvennyh uslug (ssylka: https://adilet.zan.kz/rus/docs/V2000019982)