Development of a chatbot to improve employee performance discipline by means of regular briefings

The paper presents a study on the development of a chatbot for regular briefings of employees of fire protection systems. In the sphere of service of fire protection systems a small mistake of the personnel under unfavorable circumstances can lead to considerable material damage and human casualties. Taking into account the peculiarities of service companies, the best way to maintain the knowledge of job descriptions in the minds of personnel is the daily testing of personnel on the content of the instruction, realized through a chatbot in the messenger Telegram. The purpose of the work is to identify the requirements and characteristics for the creation of a chatbot capable of helping technical specialists. The article presents a methodology for organizing the organization of labor safety briefings in accordance with the requirements of regulatory documents, considers the practical significance of the introduction of chatbots in the field of technical support of fire protection systems.

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