ON THE ISSUE OF ASSESSING THE EFFECTIVENESS OF AUTOMATED DISPATCH CONTROL SYSTEMS

The work is a scientific study of the evaluation of the effectiveness of the use of automated dispatch control systems in housing and communal services. In this paper, topical issues of the principles of the operation of dispatcher services with the use of automated control systems are considered. The work gives examples of the work of automatic dispatching services, specifies the main aspects of assessing the effectiveness of such a system in large industrial enterprises. The methods of object – oriented analysis are used in the work to plan and implement the modernization process of the information system. The subject of the study is an automated control system. The object of the study are automated control systems used in the service sector. The author outlines the basic information on the use, operation and organization of the development of automated control systems, their subsystems, databases, automated workplaces in relation to the urban housing and communal services. Particular attention is paid to the basic characteristics of systems for automated identification of objects and communication systems. Solutions are given to increase the efficiency of work with information resources of enterprises in the planning and monitoring process. The novelty of the research is to apply a systematic approach to the design of an information system and to consider not only technological but also economic factors. The methods of optimization of production processes with the use of corporate automated dispatch control systems are investigated. Work in the present time is relevant and in demand.

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